COVID-19 Information for Patients

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Should I keep my appointment with my COSMC provider?
Yes. Patients face no additional risk in our facilities. Please keep existing appointments, unless you are feeling unwell. If you are experiencing a fever, cough or shortness of breath, please contact our office at (704) 865-0077 to reschedule your appointment.  Our office remains open to serve the musculoskeletal needs of the community.

If you would like to cancel or reschedule your appointment, please consider inquiring about a telemedicine visit.  Telemedicine visits are at the discretion of the individual provider.  

Should I wear a facemask?
The CDC has recently requested everybody use a mask while in public to reduce the spread of COVID-19.  Below are the guidelines for a cloth facemask:

  • Reach above the nose, below the chin, and completely cover the mouth and nostrils
  • Fit snugly against the sides of the face
  • Be made of multiple layers of fabric that you can still breathe through
  • Be able to be laundered and machine dried without damaging the material or shape

What is the current level of risk for novel Coronavirus?
The CDC says the immediate health risk to the general public in the U.S. is low, even as additional cases are expected. For most people, the novel coronavirus produces a mild illness, and many of those infected don’t even know they have it. As with influenza, in some cases it can lead to serious illness such as pneumonia and death. It appears that the elderly and those with underlying medical conditions are most susceptible.

What are the symptoms?
The most common symptoms of the novel coronavirus are fever, cough, shortness of breath and breathing difficulties. Contact your primary care physician if you experience these symptoms and meet the criteria for exposure as determined by the CDC. Public health authorities will determine if you should be tested. 

For further questions, you can reach the Gaston County COVID-19 Hotline at 704-862-5303.

What can I do to protect myself and others?
Public health officials recommend the following steps to prevent the spread of all respiratory viruses, including influenza and COVID-19.

  • Wash your hands frequently and for at least 20 seconds with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Cough into your elbow or a tissue and not your hands.
  • Clean and disinfect frequently touched surfaces at home, work and school.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • If you are sick, stay home and do not travel or report to work.

What is COSMC doing to protect patients?

  • All exam rooms, tables, etc. are disinfected between patients.
  • All commonly used surfaces are disinfected multiple times per day.
  • We are spraying all hard surfaces with an agent proven to be effective against COVID-19.
  • Rigorous hand hygiene protocol is enforced for all COSMC Team Members
  • We are screening all patients for symptoms and travel history.  Those patients with symptoms or travel exposure risk will be asked to leave and reschedule their appointment, and to contact their primary care physician or local ER for care and guidance. In the rare instance when the appointment is for a musculoskeletal emergency/urgency, we adhere to rigorous CDC and public health protocols designed to prevent transmission.
  • COSMC is encouraging patients to limit the number of visitors they bring to an appointment to no more than one person.
  • COSMC has suspended all non-essential vendor visits to the office
  • All COSMC Team Members have been encouraged to postpone any travel until further notice and all non-essential business travel has been eliminated.
  • Any member of the COSMC Team who meet any of the CDC exposure guidelines for COVID-19, will be required to follow CDC guidelines for testing and quarantine.